The rules for business writing have evolved over time. As I face a mixed-age audience for a training session, I experience a little conflict in making the rules relevant (and important) for millennials. Millennials cannot be exclusively blamed for our confusion. Language becomes the collateral damage as the new online media distort the norms. Admittedly, the limited… Continue reading An old-fashioned millennial’s guide to better emails
mrswilley.com 